Frequently Asked

1. Who are you?
Upstream Theater is a professional production company dedicated to bringing an international perspective to St. Louis theater by presenting contemporary plays from around the globe as well as innovative stagings of classics. Our goal is to move you, and to move you to think.

2. Where are you located?
We perform at the Kranzberg Arts Center in Grand Center, located here.

3. How do I purchase tickets?
You may purchase in advance by credit card through metrotix or at the box office one hour before the show. For group rates or press tickets please write us at upstreamtheater@sbcglobal.net.

4. May I reserve tickets without paying?
We will accept a limited number of reservations over the phone depending on availability. For guaranteed seating please visit metrotix. If you are unable to purchase online please contact us at 314-863-4999.

5. Where can I park?
For the Kranzberg, there is on-street parking or you may use one of the available paid lots in the Grand Center District.

6. Is the seating reserved?
No: first come, first served.

7. Can you accommodate special needs?
Yes. The Kranzberg is fully accessible and all our shows are designed with this in mind.

8. I would like to volunteer: how do I sign up?
Just sign up here or email us at upstreamtheater@sbcglobal.net.

9. I would like to support Upstream Theater: how do I do that?
You may donate online by clicking the PayPal button on the top of this page (there is a credit card option if you follow the links)! If you prefer you may mail your donation to:

Upstream Theater
P.O. Box 300006
St. Louis, MO 63130.

Your donation is tax-deductible.

Box Office Policy

  • No refunds will be given on the day of the show except under unusual circumstances.
  • Groups of 10 or more must reserve and pay one week in advance for special rate.
  • Walk-ins are welcome. They will be taken after all reservations have checked in, on a first-come, first-serve basis.
  • Student discounts are for full-time students with valid ID.
  • Senior discounts are for people 65 or over.
  • We are happy to accommodate any special needs: just give us a call!

    Late seating policy
    Late arrivals cannot be guaranteed a seat. We will try to accommodate as best we can: this may result in a seat with reduced visibility. Certain shows may be staged in ways that does not allow for any late arrivals, out of consideration to artists and other guests.

    House Policy

  • No smoking is allowed in the theater.
  • Concealed weapons are not allowed.
  • Please turn off all cell phones.
  • Photography is not permitted.

 

Auditions/submissions

  • Upstream Theater posts all auditions through the Actors’ Equity Association casting call, as well as on stlouisauditions.com. The majority of our actors are union members, but we welcome candidates and non-union members at all open-call auditions. For specific guidelines, or to send a headshot and resume, please email us at upstreamtheater@sbcglobal.net.

    At present we do not have the staff to read all scripts submitted, but inquiries are accepted at upstreamtheater@sbcglobal.net. Familiarity with the mission of the company is appreciated in all solicitations.

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